-
--------------------------
-
--------------------------
E-Mail Support
Remote support
Telephonic Support
On-site Support
-
-------------------------
|
 S
U P P O R T
We support Open Source Technologies implemented by us and provide 24x7x365 support our clients. We strive to provide you with the best possible support in order to resolve any query or concern that you might have through following support options such as basic telephonic support, e-mail support to on-line support through remote maintenance, where we support the client by having remote access to the client's servers.
Remote support
Our Linux remote server maintenance services/support offers a cost-effective alternative/addition to on-site administrator. With our services, you can be sure that all the aspects of maintenance are covered, which is often not possible in-house.
New developments happening everyday makes it difficult for in-house personnel to keep themselves updated about new releases, patches, bugs. Even with an administrator in place, it is always better to take the services of a professional, to make sure that your services are run unclogged.
We offer 24x7 hours cost-effective remote support to our clients for their critical business applications.
E-Mail support
A guaranteed 24-hrs response to your problem, for our existing clients we provide free email support. The prices depend on the level of service opted for.
Telephonic support
We offer telephonic consultation/support for the Open Source projects and solutions. 24x7 support is available to aid your company with problem determination, management, and resolution. This support also includes operational and “how to” assistance in the use of Linux operating systems. The telephonic support is available in the following forms:
Customer service
Technical support
Service activation
Complete query resolution
OTS undertakes on-site implementation and support contracts for, Open Source Infrastructure and Business Solutions. |